You still use a printed folder
Or your welcome information is spread across different documents.
Hosts wanted · Digital welcome pilot
Help shape a better digital guest guide.
I’m looking for a small number of Airbnb and short-term-rental hosts to help me test and shape a Guest360 digital welcome guide—developed with hosts rather than based on assumptions about what hosts need.
Free starter guide One active property Honest feedback required
A practical testing programme
This could be for you if…
You already care about the guest experience but feel that important information could be easier to organise, update or find.
You repeat the same answers
Guests regularly ask about check-in, Wi-Fi, heating, parking or checkout.
You have tried a digital option
But it feels limited, difficult to update or not personal to your property.
Your property is active
You can test the guide during genuine upcoming guest stays.
You have content available
You can share existing text, listing information and suitable photographs.
You will give honest feedback
You are willing to say what works—and what Guest360 needs to improve.
One complete application
Apply and provide your guide essentials
This single form gives me enough information to assess your property and, where supplied, begin creating a useful starter guide if you are selected.